FAQs

How can I buy from my favorite artists' drops?

You will be able to purchase your artist’s digital collectible only during the time and date at which the drop is active. When your desired drop has launched:

  1. Make sure you are logged-in.
  2. Enter the Drop Page from our Home Page.
  3. When the drop is active, select your digital collectible.
  4. When set on a digital collectible to collect, click on its “Checkout” button to take a standard credit card checkout process.

How do I create an account with KLKTN, sign up to KLKTN’s drops?

Click the Login/Sign Up button at the top right of the page, then click on the register at the bottom of the login form, and simply enter your basic profile information. You will receive an email confirmation shortly after to validate your email address, and you’ll be all set to collect. Don’t worry, personal information like name or email won’t be publicly visible in the platform, only username.

How does KLKTN work?

KLKTN (“Kollektion”) partners with select artists and content creators to produce high quality exclusive digital collectibles for collectors and fans.

On KLKTN you can browse through unique digital collectibles and exclusive content made available by artists for their fans.

What happens after I purchase a Special Edition?

You will receive a confirmation email, and your purchase will be reflected in your account.

How can I see my Special Editions and Moments?

You can see your purchases on your Profile page. You can find your Profile page by logging-in, or clicking the Account button at the top right of the page if you are already logged-in. We’re also working on the best visualization to publicly display your Special Edition and Moment Kollektion under their usernames as well.

Track your purchase status

We will send a purchase receipt via email shortly after your purchase.

You will also be able to see your purchases in your profile page after a short processing time.

What can I do with my Special Editions?

Our Special Editions come with exclusive access to experiences custom-made by our partner Artists for their fans.

Fans will soon be able to showcase their Special Edition and Moment Kollektion on KLKTN and be part of the new generation of fandom.

What Wallets can I use?

While we are currently securely hosting your purchases on our platform, we will soon be able to let our users host their collectibles in Flow compatible wallets.

Can I display or sell my Special Editions on a secondary marketplace?

Not just yet, but please stay tuned.

Can my purchases be refunded?

In general, we do not offer refunds of digital collectible purchases. Please be reminded that the Services on the Site are offered as-is, and there may be associated risks. For example, digital collectible transactions may be irreversible, potential losses you may experience due to fraudulent or accidental transactions may not be recoverable, purchases may lead to an increased risk of cyber attack to the information you provide on the Site, and technical difficulties may prevent access to or use of your purchases.

Do KLKTN offer customer support?

We are committed to your happiness. If you have questions, concerns or complaints about the Services or your purchase, please reach out to us at the email set forth below within 3 days of your purchase. We will do our best to work with you to find a resolution: We Stan with you!

How can I contact KLKTN?

If you have any questions, please contact us at support@klktn.com.

What is Flow? Why is KLKTN on Flow?

Flow is the most innovative blockchain technology. It was built by Dapper Labs, the team that popularized the game CrypttoKitties and put blockchain technology into the hands of millions of consumers.

Flow is purposely built for consumer facing products, on a green-friendly technology designed for developing decentralized applications at large scale.

This technology has already a proven track record with the success of NBA TopShot that put digital collectibles in the hands of over one million users, who are collecting and trading NBA moments with very low transaction costs and high speed.

Its technology was designed specifically to support mass market volumes by being really fast and very cheap to transact on, even at a massive scale.

Flow is also a low carbon footprint blockchain technology, with between 10,000 and 100,000 times less energy consumption than Ethereum or Bitcoin.

What is the environmental impact of KLKTN’s digital collectibles?

Blockchain technology is often criticized for energy consumption. While there is some deserved bad press, not all blockchain technologies are the same when it comes to carbon footprint and energy efficiency.

Flow is a low carbon footprint blockchain technology, with between 10,000 and 100,000 times less energy consumption than Ethereum or Bitcoin. It was built on a Proof of Stake consensus protocol, and designed with unique engineering features allowing it to be highly performant and secure at a high energy efficiency.

What is KLKTN?

Directly from artists to their most loyal fans comes Kollektion, a digital collectible platform built for a new era in fandom. Kollektors gather exclusive experiences from their favorite musicians and creators. Participate in an artist’s creative process. Own authentic, limited-edition, and numbered digital collectibles. Build your own Special Edition and Moment Kollektion to curate, explore, and share.